General Queries
Most information can be found on our deal pages, however click here to view some of our FAQ'S.
- Can a Webjet Exclusives COUPON be used towards FLIGHT ONLY booking?
- Can I take the package as Land Only (without flights)?
- Can you guarantee twin bedding and non-smoking rooms?
- Do you book Cruise Only packages?
- Do you customise tours?
- Does my Webjet Exclusive include flights?
- How do I use a coupon code?
- How many vouchers do I need to purchase?
- I am travelling on my own, what do I need to do?
- I have made my purchase but now want to extend my stay...
- I sent an email but haven't received a response
- I want to change the flights from the tour itinerary, is this possible?
- I want to make a change to my confirmed booking.
- I want to request a specific airline that is not mentioned on the deal page...
- I wish to file a complaint.
- There are more than 2 of us travelling but there are only 2 sets of passenger details on the booking form?
- What are the baggage requirements on your tours?
- What information can be found on your deal page?
- What is the group size for your tours?
- What travel dates are available?
- When will I find out what hotels I am confirmed in?
- Who operates your tours?
- Why do some dates have surcharges?