Unfortunately, once a booking has been made, it becomes non-refundable and non-transferable - meaning, we cannot accept a name change on a confirmed booking.
Articles in this section
- I want to cancel my booking
- What happens if my flight has a schedule change or is cancelled?
- Can I upgrade my cruise / train from what I originally purchased?
- I want to add a passenger to an existing booking.
- Bookings FAQ
- I want to change the name of one of the travellers.
- I need to know my specific flight details...
- What happens if my special requests cannot be facilitated?
- I have made a purchase and received an Order Confirmation – am I all booked in?
- I am having trouble viewing my flight itinerary online